Episode 63

#63: Richard Smith of Refract - How to Build An Effective Coaching Culture


September 9th, 2019

58 mins 9 secs

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About this Episode

This week's guest is Richard Smith, Co-founder & Head of Sales for Refract. Richard is a champion of sales coaching and tells us how companies are learning the importance of having a coaching culture. He says that hiring the right people for your sales team is important, but having a manager that knows how to help each of those reps improve is of equal importance. Learn how to create that coaching culture in your company and make it a competitive advantage.

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